Water Treatment FAQs

What questions should I ask when I have decided on a solution?

Choosing the water quality improvement system that's right for you and your family does not have to be a chore. Here are some helpful considerations you may want to take into account before purchasing water treatment systems.

Is installation included in the price?

Does installation include such things as a bypass for lawn and garden faucets, a faucet for unsoftened water or any other features you may want?

Does the unit have enough capacity to meet present and future needs?

Were you offered a low-cost rental/maintenance plan wherein the Dealer has responsibility to own and maintain the system at no extra cost to you?

Does the dealer you've selected have an established business in the area?

Does the dealer have customer references available?

Will a representative call at your home to determine the right kind of equipment for you?

For health related problems have you had your water analyzed by a reputable laboratory and/or your local health department?

Did the salesperson answer all questions regarding design, function and cost of the equipment?

Did the salesperson explain the method and cost of regenerating the system?

Does the dealer offer a maintenance contract or other after-sales services?

Does the equipment carry a specific written warranty?

Have you read and understood the warranty?